Kelvin Soto, Esq.
Clerk of the Circuit Court & Comptroller
2 Courthouse Square
Kissimmee, Florida 34741
Phone: (407) 742-3500

How Do I Report Fraud, Waste, and Abuse

Osceola County Clerk of the Circuit Court and County Comptroller goal is to protect and preserve the public trust for the residents of Osceola County and the County assets and reputation. One of the newest tools to assist this endeavor is the Osceola County Fraud, Waste, and Abuse Hotline program. Independently managed by a third-party company, Red Flag Reporting, Osceola County citizens and employees can now report potential unethical, illegal, unsafe, asset waste and/or abuse behavior occurring in Osceola County. If justifiable, the Office of the County Auditor will investigate the situation.

There are 5 ways to report a concern to Osceola County Office of the County Auditor:

1. Website: www.RedFlagReporting.com/OsceolaClerk
2. Hotline: 1.888.835.5535
3. Fax: 330.572.8146
4. Email: [email protected] (your email address will be known)
5. Mail: RFR, P.O. Box 4230, Akron, Ohio 44321

NOTICE: Under Florida law, email addresses are public records. If you do not want your email address released in response to public records requests, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Instructions for Reporting an Issue via Fax, Email, or Mail:

  1. Describe your concern with as much detail as possible. Provide the names of all individuals involved, including any other witnesses. Give the dates and times the incident(s) occurred and where it happened. State whether there is any supporting documentation to be provided. It can be sent to the address above.
  2. For email, please keep a record of the date and time you send your communication. These two items will serve as your identification codes if you choose to follow up on any concerns reported.
  3. If no contact information is provided, please call the hotline above two weeks after reporting your concern(s). Often after we start our investigation, questions arise, or further clarification is necessary to continue the investigation. Therefore, it is extremely important for you to contact us after the initial contact.

Other Agencies You Can Contact Regarding Fraud, Waste, and Abuse Concerns:

Fraud, Waste, and Abuse by Elected Officials Florida Commission on Ethics 850.488.7864
Abuse of Children, the Elderly or the Disabled Florida Abuse Hotline 800.962.2873
Consumer Service Complaints Consumer Complaint Line 850.488.2221
Fraud, Waste, and Abuse in State Government Comptroller’s Hotline 800.848.3792
HMO Fraud or Abuse HMO Hotline 800.226.1062
Health Care Issues Consumer Healthcare Hotline 800.226.1062
Telemarketing Fraud National Fraud Information Center Hotline 800.876.7060
Public Assistance Fraud Division of Public Assistance Fraud 407.835.4410