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 Clerk Customer Survey...

 

What was the nature of your business?

Please rate the following:
Office cleanliness Poor Fair Good Excellent
Office neatness Poor Fair Good Excellent
Wait time to be helped Poor Fair Good Excellent
Hours of operation Poor Fair Good Excellent
Accessibility Poor Fair Good Excellent
         
Please rate the following qualities or characteristics of the Clerk's employees:
Employee's name (if known)
Window number or area you visited
Helpfulness Poor Fair Good Excellent
Courtesy & Professionalism Poor Fair Good Excellent
Knowledge Poor Fair Good Excellent
Understanding Poor Fair Good Excellent
Friendliness Poor Fair Good Excellent
Patience Poor Fair Good Excellent
Competence Poor Fair Good Excellent
Respectfulness Poor Fair Good Excellent
Consistency of Information Poor Fair Good Excellent
Overall satisfaction with service provided Poor Fair Good Excellent
Overall satisfaction with Clerk's Office Poor Fair Good Excellent
 
Is there anything that the Clerk of Court can do to improve customer service?